Catherine DeVrye

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Looking for a speaker who truly understands your conference needs? Long before her standing ovations, Catherine was responsible for IBM incentive events and leadership programs; and later vowed to not only deliver an entertaining, educational and motivational message from stage – but to be easy to work with offstage.

DeVrye… Develops ideas – Delights audiences – Delivers results.

Entertaining… blend of humour and content went down well with the audience. She displays a passion about customer service and the structure of her presentation was extremely useful.MLC Insurance and Life
Catherine’s impressive client list, with repeat business from Fortune 500 companies, government, small business and associations, shows she fulfilled that promise. Speaking globally on 5 continents – on customer service, change management, leadership, adding value to the team, and turning obstacles to opportunities in our professional and personal lives through resilience-DeVrye is an inspirational communicator with proven hands-on international management experience in the private and public sectors – as both a corporate businesswoman and small business owner.

Honoured as an Australia Day Ambassador – and National Speaker’s Association of Australia Keynote Speaker of the Year in 2010 – she was a former board member of the 3rd largest police service in the world, past CEO of Junior Achievement Australia and worked for Ministers of Consumer Affairs, Education and Sport, where she was involved in the establishment of the Life. Be In It fitness campaign. Her diverse, hands-on experience means she’s ‘walked the talk’ and can relate to real life, everyday situations.

Thank you so much for giving your time & story. Asteron will be a better organisation as a result.Asteron

One of the most versatile and sought after speakers in Australia today – featured in Who’s Who of Australian Women – Catherine has spoken to business leaders, prime ministers & elite athletes. Always in search of new material, this thought leader even trekked to Timbuktu! A keen sportswoman and adventurer, she’s bicycled over the Andes, scaled peaks in the Antarctic & climbed 20,000′ to the summit of Mt Kilimanjaro in Africa. She was given the honour to carry the Olympic Torch on the day of the opening ceremonies of the Sydney 2000 Olympics – plus has an inspirational, heart-warming story of her personal journey from an orphanage in Canada to being a cancer survivor, which she sometimes shares depending on your brief. Yet she believes the biggest challenges of all are those we face in our everyday lives – as we adopt a positive attitude in the face of adversity to move forward.


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Catherine DeVrye Speaking Topics

Good Service Is Good Business
  • Boost your bottom line without increasing cost
  • Use service to differentiate you from your competition
  • Gain market share through exceeding customer expectations
  • Increase brand loyalty by turning complaints into opportunities
  • Make minor improvements for major impacts on the internal & external stakeholder experience
  • Many customers-one team. Valued staff add more value to clients
  • Add value-not cost-to your bottom line
  • Eliminate Waste and stimulate value
  • Create customers for life-and a life for yourself
Conquer The Challenge Of Change
  • Shift happens!-Be more resilient to thrive through change
  • Change is inevitable. Learning from change is optional
  • The 7 most expensive words in business – ’We have always done it that way’
  • Turn common sense into common practice in your organisational culture
  • Fight complacency-success today doesn’t equal success tomorrow
  • Victim or victor from change-your choice
  • Make a living-make a difference
Success – Turn Obstacles Into Opportunities

An inspirational personal story, which can be applied to our working lives. From early days in an orphanage in Canada-to an education in the USA-to an international career with IBM in Japan, the Australian Executive Woman of the Year outlines:

  • We can’t always control events but can always control our attitude
  • Focus on what you can do rather than waste energy on what you can’t
  • Focus on the positive to produce professional & personal success
  • Detour to Dreams-Hope is not a 4 letter word
  • Incorporating analogies from volunteering with street kids, cycling over the Andes, climbing Mt Kilimanjaro & trekking to Timbuktu, participants are reminded not to make mountains out of molehills.

Participants will leave all sessions feeling better about themselves and their organization.

Catherine’s delightfully humorous approach to presenting serious content has earned her repeat business amongst clients such as American Express, AT&T, Australian Tourism, Bankwest, Coca-Cola, Domino’s PIzza, Ernst & Young, 3M, Mercedes, Neways, Qantas, Red Cross, Remax, Royal Australian Airforce, School Principals, World Triathlon Championships.


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Catherine DeVrye

  Travels from:
Sydney, Australia

  Contact:
1300 884 485+61295183944

  Specialty Areas:
Motivational Speakers, Keynote Speakers, Women Speakers, Change Management Speakers, Speakers, Business Speakers, Inspirational Speakers

  Date of Birth:
29 September 1957

  Place of Birth:
Calgary Canada

Books:
  • Serendipity Road (North America)
  • Who Says I Can’t (Australia)
  • Hope Happens
  • Hot Lemon and Honey
  • Good Service is Good Business
  • The Customer Service Zoo
  • Japan – An A-Z Guide
  • Sports Marketing & Sponsorship


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